Body Weight Tracker: BodiLog Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I connect Apple Health?
Turn on Apple Health in the app's settings and allow the data types you want. You can change this later in the Health app under Sharing.
Where are my progress photos stored?
Inside the app on this device only. They are not uploaded anywhere and are not added to your photo library.
How do I back up my data?
Use the backup option in Settings to save a file, then restore it from the same screen when needed.
How do I restore my subscription?
Open BodiLog, go to Settings or the upgrade screen and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the current period.
Will my data move to a new iPhone?
There is no iCloud sync. Your data lives only on this device. Create a backup file in Settings, move it to the new iPhone and restore it there.
How do I contact support?
Email hello@mk0.net. We usually reply within a few days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.