Simplio Invoice GeneratorSimplio Invoice Generator Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
How do I send an invoice?
Open the invoice and tap send. You can email it through the Mail app or share the PDF to any app.
How do I add my logo and bank details?
Open Settings, go to your company profile, pick a logo from Photos and enter your payment details. They appear on your PDFs.
How do I move my invoices to a new iPhone?
There is no iCloud sync. Export a JSON backup from the data settings and import it on the new device.
Does Simplio file taxes or connect to my bank?
No. It creates invoice documents and tracks payments you record yourself.
How do I restore my subscription on a new or reset iPhone?
Sign in with the same Apple ID, open the app's Settings screen or the paywall and tap Restore Purchases. Your subscription comes back. Your app data does not, unless you restore a backup.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, and choose this app. Cancel at least 24 hours before renewal to avoid the next charge. Deleting the app does not cancel the subscription.
How do I contact support?
Email us at hello@mk0.net. Include your iPhone model and iOS version if you are reporting a problem.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.