Simplio Meal ReminderSimplio Meal Reminder Support
We usually reply within one business day.
Contact us
Tell us what happened, which iPhone and iOS version you use, and include a screenshot if you can.
Frequently asked questions
Why am I not getting meal reminders?
Check that notifications are allowed for Simplio in the iPhone Settings app, and that Focus or Do Not Disturb is not silencing them.
Do I have to count calories?
No. Nutrition goals and calorie summaries are optional. You can use Simplio just for reminders.
How do I share my shopping list?
Open the list and use the share button to send it as plain text to any app.
How do I restore my subscription?
Open Simplio, go to Settings and tap Restore Purchases. Use the same Apple ID you subscribed with.
How do I cancel my subscription?
Open the iPhone Settings app, tap your name, then Subscriptions, choose the app and tap Cancel Subscription. You keep access until the end of the current period.
Will my data move to a new iPhone?
Simplio does not sync through iCloud, so your data does not move to a new phone by itself. Export a JSON backup on the old phone and import it on the new one.
How do I contact support?
Email hello@mk0.net. We usually reply within a few working days.
How do I ask for a refund?
Refunds are handled by Apple. Visit reportaproblem.apple.com, sign in and choose the purchase.